The FLUX Smart is the most silent flywheel driven trainer available on the market. However in some cases, the trainer may make a noise that is out of the ordinary. Please see below for a list of known sounds.
In some cases a cracking sound is coming from the bike trainer, but only occurs while cycling. Here are two possible reasons that can cause this noise.
Greasing of freehub body
This can easily be solved with a with little maintenance. Please go to "Maintenance & care" for instruction on how to grease your NEO Smart.
In some cases the cracking sound is caused by the cassette that is too loosely assembled. Please make sure the cassette is assembled tight enough, by by tightening the lockring.
Note: In case your bike trainer is causing a sound that isn't listed above and you are concerned it is a sound that is out of the ordinary, please contact our support desk.